Remote Planning Concierge for Travel Experiences

INGEPSY; Bogotá ciudad; A distancia; COP 36.000.000 - 48.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Home-based opportunity

Onboarding & training

Guidance & support

Online tools access

Professional development

Descripción de la vacante

INGEPSY is seeking a detail-oriented Remote Planning Coordinator to assist with coordinating plans, services, schedules, and personalized experiences. This role is ideal for someone who enjoys organization, communication, and helping people turn their plans into well-coordinated experiences.

The Remote Planning Coordinator will communicate with individuals to understand their preferences, provide helpful information, coordinate service details, and assist throughout the planning process.

Formación

• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Strong attention to detail.
• Ability to manage multiple requests and priorities.
• Professional and solution-oriented attitude.
• Willingness to learn new tools, processes, and service information.
• Remote work experience encouraged but not required.
• Previous planning, coordination, or travel experience is a plus.

Responsabilidades

• Communicate with individuals through phone, email, and online platforms.
• Assist with planning requests, questions, updates, and scheduling needs.
• Coordinate service details, reservations, appointments, and scheduled experiences.
• Gather preferences and requirements to help create suitable planning options.
• Provide accurate information regarding available services, schedules, processes, and requirements.
• Assist with confirmations, modifications, cancellations, and other updates.
• Maintain organized records of planning details and communications.
• Follow up on requests to ensure details are completed accurately and on time.
• Help address questions or concerns in a professional and helpful manner.
• Coordinate with service providers and other resources when necessary.
• Maintain a high level of organization and attention to detail throughout the planning process.

Conocimientos

Communication skills

Organizational skills

Attention to detail

Multitasking

Remote work

Customer service

Planning & coordination

Travel experience

Descripción del empleo

INGEPSY is seeking a detail-oriented Remote Planning Coordinator to assist with coordinating plans, services, schedules, and personalized experiences. This role is ideal for someone who enjoys organization, communication, and helping people turn their plans into well-coordinated experiences.

The Remote Planning Coordinator will communicate with individuals to understand their preferences, provide helpful information, coordinate service details, and assist throughout the planning process.