Remote Reservations Coordinator: Elevate Client Travel

Sweet Epic Travels; Medellín; A distancia; COP 24.000.000 - 40.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote

Structured onboarding

Education & development

Online tools access

Team support

Descripción de la vacante

Sweet Epic Travels is seeking an organized Reservation Services Coordinator to assist clients with researching options, coordinating reservations, and managing booking details. You will help clients throughout the reservation process with clear communication and attention to detail.

This fully remote role offers structured onboarding, ongoing education, and access to professional resources with team support to ensure smooth reservations and excellent client service.

Formación

• Strong communication and interpersonal skills.
• Excellent attention to detail.
• Good organization and time-management abilities.
• Comfortable researching information online.
• Ability to prioritize multiple client requests.
• Reliable and professional.
• Previous customer service, reservations, hospitality, or coordination experience is helpful.

Responsabilidades

• Assist clients with reservation requests and inquiries.
• Research accommodations, transportation, activities, and related services.
• Coordinate reservation details based on client needs and preferences.
• Review confirmations for accuracy.
• Provide professional, responsive client support.
• Maintain organized client and booking records.
• Follow up on outstanding requests and upcoming arrangements.
• Communicate updates to clients and service providers.

Conocimientos

Communication

Interpersonal skills

Attention to detail

Organization

Time management

Online research

Prioritization

Reliability

Customer service experience

Descripción del empleo

Sweet Epic Travels is seeking an organized Reservation Services Coordinator to assist clients with researching options, coordinating reservations, and managing booking details. You will help clients throughout the reservation process with clear communication and attention to detail.

This fully remote role offers structured onboarding, ongoing education, and access to professional resources with team support to ensure smooth reservations and excellent client service.