Remote Adventure Travel Planner — Book Dream Trips

INGEPSY; Medellín; Presencial; COP 24.000.000 - 42.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote work

Onboarding & training

Supportive team

Growth potential

Descripción de la vacante

INGEPSY is seeking a Remote Adventure Travel Planner (Sales-Focused) to turn travel dreams into booked itineraries. You will pair destination expertise with a consultative, client-first sales approach, designing custom trips from inquiry to confirmed reservation for solo escapes, group getaways, destination weddings, or family travel experiences.

You will connect with clients to understand their needs, book journeys via email, chat, and phone, and resolve issues quickly to ensure smooth travel

Formación

• Prior travel sales or customer service experience is a plus.
• Excellent written and verbal communication skills.

Responsabilidades

• Connect with clients to understand travel needs and budgets.
• Book itineraries via email, chat, and phone with accuracy.
• Resolve issues quickly to ensure smooth travel from booking to homecoming.
• Spot trends in client feedback to tailor future bookings.
• Improve response times to boost client satisfaction.
• Nurture post-booking relationships and provide ongoing support.
• Deliver high-touch service with empathy and expertise.

Descripción del empleo

INGEPSY is seeking a Remote Adventure Travel Planner (Sales-Focused) to turn travel dreams into booked itineraries. You will pair destination expertise with a consultative, client-first sales approach, designing custom trips from inquiry to confirmed reservation for solo escapes, group getaways, destination weddings, or family travel experiences.

You will connect with clients to understand their needs, book journeys via email, chat, and phone, and resolve issues quickly to ensure smooth travel