Remote Outbound Sales Rep — High-Volume Dialer Pro

Langford Staffing; Medellín; Remote; COP 92,189,000 - 115,237,000; Full time

Job summary

Langford Staffing is recruiting experienced Outbound Sales Representatives for a client operating high-volume consumer calling campaigns. You will contact approved leads through an automatic dialer, gain the consumer’s attention, ask brief qualification questions, handle basic objections and complete professional live transfers.

You are not responsible for completing the final sale or determining eligibility.

Qualifications

• At least three years of recent outbound calling, telesales, appointment-setting, lead-generation or live-transfer experience.
• Experience working in a high-volume automatic-dialer environment.
• Experience qualifying consumers and handling objections.
• Experience completing warm or live call transfers.
• Familiarity with Convoso, Five9, NICE CXone, Genesys Cloud CX, CallTools, Readymode or a comparable dialer.
• Strong spoken and written English.
• Clear pronunciation and a confident, professional telephone manner.
• Ability to remain calm when consumers are rude, suspicious or uninterested.
• Accurate CRM notes, call dispositions and data entry.
• Typing speed of at least 35 words per minute with strong accuracy.
• Availability to work full-time during the required Eastern Time schedule.
• Experience with U.S. consumer campaigns, insurance, benefits, telecommunications or call-centre sales is preferred.

Responsibilities

• Make continuous outbound calls using an automatic dialer.
• Deliver clear, confident introductions without sounding scripted.
• Ask required qualification questions accurately.
• Explain the reason for the call in simple language.
• Handle hesitation, suspicion, rejection and basic objections.
• Keep qualified consumers engaged and secure their consent to continue.
• Complete warm or live transfers to the receiving representative.
• Remain connected until the handoff is confirmed.
• Record accurate answers, dispositions, callbacks and transfer outcomes.
• Respect opt-out requests and follow all campaign requirements.
• Work toward approximately five accepted qualified transfers per dialing hour.
• Apply coaching and improve based on call reviews and performance feedback.

Skills

Outbound calling

English proficiency

CRM data entry

Typing speed 35 WPM

Availability for ET schedule

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Job description

Langford Staffing is recruiting experienced Outbound Sales Representatives for a client operating high-volume consumer calling campaigns. You will contact approved leads through an automatic dialer, gain the consumer’s attention, ask brief qualification questions, handle basic objections and complete professional live transfers.

You are not responsible for completing the final sale or determining eligibility.