Remote Outbound Sales Specialist - Qualify & Transfer Prospects

Langford Staffing; Bogotá; Remote; COP 90,689,000 - 113,361,000; Full time

Job summary

Langford Staffing is seeking experienced outbound sales representatives for remote campaigns targeting U.S. Eastern Time. You’ll contact approved leads, make confident introductions, qualify prospects and transfer them to the right representative.

Strong English skills and a proven dialer background are essential. The role emphasizes consistent performance, adherence to campaign guidelines, and accurate CRM note-taking across high-volume calls.

Qualifications

• At least three years of recent outbound calling, telesales, appointment-setting, lead-generation or live-transfer experience.
• Experience working in a high-volume automatic-dialer environment.
• Experience qualifying consumers and handling objections.
• Experience completing warm or live call transfers.
• Familiarity with Convoso, Five9, NICE CXone, Genesys Cloud CX, CallTools, Readymode or a comparable dialer.
• Strong spoken and written English.
• Clear pronunciation and a confident, professional telephone manner.
• Ability to remain calm when consumers are rude, suspicious or uninterested.
• Accurate CRM notes, call dispositions and data entry.
• Typing speed of at least 35 words per minute with strong accuracy.
• Availability to work full-time during the required Eastern Time schedule.

Responsibilities

• Make continuous outbound calls using an automatic dialer.
• Deliver clear, confident introductions without sounding scripted.
• Ask required qualification questions accurately.
• Explain the reason for the call in simple language.
• Handle hesitation, suspicion, rejection and basic objections.
• Keep qualified consumers engaged and secure their consent to continue.
• Complete warm or live transfers to the receiving representative.
• Remain connected until the handoff is confirmed.
• Record accurate answers, dispositions, callbacks and transfer outcomes.
• Respect opt-out requests and follow all campaign requirements.
• Work toward approximately five accepted qualified transfers per dialing hour.
• Apply coaching and improve based on call reviews and performance feedback.

Skills

Outbound calling

English proficiency

Typing 35 wpm

Professional telephone manner

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Job description

Langford Staffing is seeking experienced outbound sales representatives for remote campaigns targeting U.S. Eastern Time. You’ll contact approved leads, make confident introductions, qualify prospects and transfer them to the right representative.

Strong English skills and a proven dialer background are essential. The role emphasizes consistent performance, adherence to campaign guidelines, and accurate CRM note-taking across high-volume calls.