Remote Enterprise Account Manager — Grow & Retain Key Accounts

InEvent, Inc.; Bogotá ciudad; On-site; COP 40,000,000 - 65,000,000; Full time

Benefits offered by this job

Health Insurance

PTO

Language Learning

Birthday Gifts

Birthday Off

Job summary

InEvent, Inc. is seeking an Account Project Manager (Enterprise) in Bogotá to drive adoption and success for enterprise clients. You will own platform understanding, advise on best actions, and help expand usage across client organizations.

The role emphasizes upselling, strong client relationships, and collaboration with Enterprise accounts; international travel and CRM proficiency are required. This is a permanent, full-time position under Independent Contractor status.

Qualifications

• 3–5 years in Customer Success, Account Management or Account Development.
• Experience with client retention and promoting platform usage.
• Strong communication and customer relationship skills.
• Technical skills are essential.
• Experience with CRM systems (e.g., Pipedrive, HubSpot) is a plus.
• Willingness to travel internationally including USA.

Responsibilities

• Maintain a detailed understanding of the InEvent platform and services to assist clients with questions while constantly suggesting the best solution and course of action for their project(s).
• Review client concerns and seek to improve all aspects of the client experience with the company.
• Constantly promote the value of the InEvent platform and upselling through customer/client experience.
• Grow and expand clients platform usage within their organization.
• Suggest optimization of existing processes within all Customer Success initiatives.
• Mentor and coach Customer Success trainers when collaborating on the biggest Enterprise accounts from your portfolio.

Skills

Client relationships

CRM Systems

Communication

Technical skills

Travel readiness

Accountability

Job description

InEvent, Inc. is seeking an Account Project Manager (Enterprise) in Bogotá to drive adoption and success for enterprise clients. You will own platform understanding, advise on best actions, and help expand usage across client organizations.

The role emphasizes upselling, strong client relationships, and collaboration with Enterprise accounts; international travel and CRM proficiency are required. This is a permanent, full-time position under Independent Contractor status.