Remote Customer Service Pro - Bilingual & Solution-Driven

Teleperformance Colombia; Bogotá; Teletrabalho; COP 23 510 000 - 28 161 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance-based bonuses

42 hours per week schedule

Indefinite-term contract

Gaming Arena access

Employee fund benefits

Resumo da oferta

Teleperformance Colombia is seeking a Customer Service Representative to join our team working from home in Colombia. You will respond to inquiries, guide customers clearly and professionally, and provide solutions across service scenarios to ensure a smooth, positive experience in every interaction.

Requirements include customer focus, problem-solving, and bilingual English (B2+). The role offers a stable indefinite-term contract, with bonuses and additional perks likeGaming Arena and employee

Qualificações

• Bilingual with English level B2 or higher.
• Customer-focused and solution-driven mindset.
• Clear and friendly communication with customers.
• Proactive problem solving under varying scenarios.
• Ability to handle information responsibly and discreetly.

Responsabilidades

• Respond to inquiries and provide clear, friendly guidance.
• Deliver effective solutions across service scenarios.
• Understand customer needs and ensure a positive experience.
• Handle information with care and discretion.

Descrição da oferta de emprego

Teleperformance Colombia is seeking a Customer Service Representative to join our team working from home in Colombia. You will respond to inquiries, guide customers clearly and professionally, and provide solutions across service scenarios to ensure a smooth, positive experience in every interaction.

Requirements include customer focus, problem-solving, and bilingual English (B2+). The role offers a stable indefinite-term contract, with bonuses and additional perks likeGaming Arena and employee