Remote Bilingual Medical Receptionist — English/Spanish

SnappyCX, Inc.; Colombia; Presencial; COP 112.468.000 - 162.454.000; Jornada completa

Descripción de la vacante

SnappyCX, Inc. is seeking a Bilingual Medical Receptionist to support a busy healthcare practice remotely. The ideal candidate is fluent in English and Spanish with prior Medical Receptionist experience and a professional phone presence.

Responsibilities include appointment scheduling, patient registration, and HIPAA-compliant handling of confidential information. The role requires strong communication, multitasking, and customer service skills, with the ability to manage front-office tasks in a

Formación

• 3+ years of experience in US healthcare.
• Fluent in English and Spanish, spoken and written.
• Previous experience as a Medical Receptionist in a medical setting.
• Excellent verbal and written communication skills.
• Professional and confident phone presence.
• Strong customer service skills.
• Experience with appointment scheduling and patient registration.
• Strong computer literacy and ability to learn healthcare systems.
• Understanding of HIPAA and patient confidentiality requirements.

Responsabilidades

• Answer inbound patient calls in English and Spanish.
• Provide front-office support to patients.
• Respond to questions about appointments and procedures.
• Route clinical questions to the appropriate team.
• Make outbound follow-up calls to patients.
• Manage incoming messages, faxes, and communications.
• Schedule, reschedule, and cancel appointments.
• Coordinate appointments based on provider availability.
• Register new patients and collect demographic information.
• Maintain accurate patient information in the EMR/EHR.
• Ensure confidentiality of patient records.

Conocimientos

US healthcare experience

Bilingual English/Spanish

Medical receptionist background

Verbal & written communication

Professional phone presence

Customer service

Appointment scheduling

Patient registration

EMR/EHR literacy

HIPAA knowledge

Herramientas

EMR/EHR systems

Descripción del empleo

SnappyCX, Inc. is seeking a Bilingual Medical Receptionist to support a busy healthcare practice remotely. The ideal candidate is fluent in English and Spanish with prior Medical Receptionist experience and a professional phone presence.

Responsibilities include appointment scheduling, patient registration, and HIPAA-compliant handling of confidential information. The role requires strong communication, multitasking, and customer service skills, with the ability to manage front-office tasks in a