Remote Bilingual Operations & Admin Specialist

Valatam; Colombia; Remote; COP 24,578,000 - 36,867,000; Full time

Benefits offered by this job

Annual pay increments

Discretionary client bonuses

7 U.S. federal holidays + 4 PTO days

Monthly medical insurance stipend

Birthday/Anniversary bonuses

Job summary

Valatam is seeking a remote, full-time Operations & Administrative Support role. You will manage multi-department tasks and maintain CRM records while communicating with customers and internal teams.

The position emphasizes attention to detail and the ability to work independently in a fast-paced environment. Ideal candidates have 2–5 years in operations or administrative roles, strong English and Spanish, and proficiency with PM tools and office suites.

Qualifications

• Fluent English (C1/C2) and Spanish.
• 2-5 years of experience in operations, administrative support, or customer-facing roles.
• Comfortable working with minimal supervision and managing multiple priorities.
• Able to adapt to evolving workflows and partially documented processes.
• Experience with Asana, Notion, Trello, or similar PM tools is a plus.
• Proficiency with Google Workspace and Microsoft Office.

Responsibilities

• Execute and monitor administrative tasks across departments, ensuring requests are within timelines.
• Maintain accurate data entry and update records in CRM and internal systems.
• Respond to customer and internal inquiries via email and chat in a professional manner.
• Coordinate scheduling, follow-ups, and documentation to keep operations running smoothly.
• Ensure customer files, notes, and records remain organized and accessible.

Skills

Bilingual: English & Spanish

CRM data entry

Communication skills

Problem-solving

Remote work

Education

Bachelor's or Associate's degree preferred

Tools

Asana

Notion

Trello

Google Workspace

Microsoft Office

Job description

Valatam is seeking a remote, full-time Operations & Administrative Support role. You will manage multi-department tasks and maintain CRM records while communicating with customers and internal teams.

The position emphasizes attention to detail and the ability to work independently in a fast-paced environment. Ideal candidates have 2–5 years in operations or administrative roles, strong English and Spanish, and proficiency with PM tools and office suites.