Remote Bilingual Medical Scheduler & Receptionist

SnappyCX, Inc.; Colombia; A distancia; COP 82.879.775 - 128.924.095; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Fully remote position

Descripción de la vacante

SnappyCX, Inc. is seeking a Medical Scheduler / Receptionist for a fully remote, part-time role. The schedule is Tuesday, Thursday, and Friday from 9:00 AM to 3:00 PM US Central Time, with a focus on handling inbound calls, scheduling, and patient documentation.

The ideal candidate communicates clearly in English, delivers excellent customer service, and can manage multiple priorities in a fast-paced healthcare environment while maintaining HIPAA compliance and accurate records in the Tebra EMR.

Formación

• Minimum 3 years of experience as a Medical Scheduler, Receptionist, or similar healthcare administrative role.
• Experience using Tebra EMR is required.
• Excellent verbal and written English communication skills.
• Strong customer service and professional phone etiquette.
• Ability to multitask in a fast-paced healthcare environment.
• Strong organizational skills with attention to detail.
• Ability to work independently with minimal supervision.

Responsabilidades

• Answer inbound patient calls professionally and courteously.
• Schedule, reschedule, and confirm patient appointments.
• Follow up with patients regarding intake forms and outstanding documentation.
• Maintain accurate patient records within the EMR system (Tebra).
• Respond to general patient inquiries and provide excellent customer service.
• Communicate scheduling updates and documentation requirements to patients.
• Perform general administrative and clerical duties as needed.
• Ensure HIPAA compliance and maintain patient confidentiality at all times.

Conocimientos

3+ years experience

English communication

Customer service

Multitasking

Organizational skills

Independent work

Herramientas

Tebra EMR

Descripción del empleo

SnappyCX, Inc. is seeking a Medical Scheduler / Receptionist for a fully remote, part-time role. The schedule is Tuesday, Thursday, and Friday from 9:00 AM to 3:00 PM US Central Time, with a focus on handling inbound calls, scheduling, and patient documentation.

The ideal candidate communicates clearly in English, delivers excellent customer service, and can manage multiple priorities in a fast-paced healthcare environment while maintaining HIPAA compliance and accurate records in the Tebra EMR.