Professional Bilingual Receptionist (Evenings & Weekends) Freelance / Part-time

RelisLaw Visa Immigration; Colombia; Hybride; COP 20 088 000 - 26 784 000; Temps partiel

Avantages offerts par ce poste

Competitive salary

Supportive team

Growth opportunities

Résumé du poste

RelisLaw Visa Immigration is seeking a dependable Receptionist to be the first point of contact for clients during evenings and weekends. The role covers roughly 30 hours per week with shifts 5:00 PM–8:00 PM ET on weekdays and 8:00 AM–5:00 PM ET on weekends, serving US or English-speaking clients.

You will answer calls, greet clients, schedule appointments, maintain records, and support basic admin tasks. The ideal candidate is based in Colombia, El Salvador, or the Dominican Republic, with

Qualifications

• Based in the Dominican Republic, El Salvador, or Colombia.
• C2-level English (native-like fluency). EF SET score 71+ required.
• Experience in reception/front desk/customer service, ideally serving US or English-speaking clients.
• Reliable, punctual, and available for the full schedule above.
• Familiar with Google Workspace, scheduling software, CRM and phone systems.
• Stable high‑speed internet and a quiet workspace.

Responsabilités

• Answer and route incoming calls, messages, and emails promptly and professionally.
• Greet clients and handle inquiries with warmth and clarity.
• Schedule, confirm, and reschedule appointments.
• Keep client records and our calendar up to date.
• Take accurate messages and escalate urgent matters to the team.
• Support basic admin tasks as needed.

Connaissances

English fluency

Customer service

Punctuality

Clear communication

Outils

Google Workspace

Scheduling software

CRM

Phone system

Description du poste

Are you organized, friendly, and fully fluent in English? We’re looking for a dependable Receptionist to be the first point of contact for our clients during evenings and weekends.

• Monday–Friday: 5:00 PM – 8:00 PM (U.S. Eastern)
• Saturday & Sunday: 8:00 AM - 5:00 PM (U.S. Eastern)
• Approx. 30 hours/week

What you’ll do

• Answer and route incoming calls, messages, and emails promptly and professionally
• Greet clients and handle inquiries with warmth and clarity
• Schedule, confirm, and reschedule appointments
• Keep client records and our calendar up to date
• Take accurate messages and escape urgent matters to the team
• Support basic admin tasks as needed

Requirements

• Based in the Dominican Republic, El Salvador, or Colombia
• C2-level English (native-like fluency). You must provide one of the following:
• If you don’t have any of these, take the free EF SET test (efset.org) and share your certificate link. A score of 71+ is required (C2 level)
• Previous experience in reception, front desk, customer service, or call-center roles, ideally serving US or English-speaking clients
• Reliable, punctual, and available for the full schedule above
• Comfortable with tools like [Google Workspace, scheduling software, CRM, phone system]
• Stable high-speed internet, a backup connection or power source, and a quiet workspace
• A calm, positive attitude, even on busy days

Nice to have

• Experience in US call-center, legal, or customer service environments
• Experience as Receptionist for Law Firms
• Familiarity with Lawmatics

What we offer

• Competitive Salary depending on experience
• A supportive team that values your work
• Room to grow with the business