Remote Bilingual Medical Receptionist — EN/ES

Entrepreneur Cooperative

Colombia

Remote

COP 42,074,000 - 50,396,000

Full time

14 days+

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Job summary

Entrepreneur Cooperative in Colombia is seeking a Bilingual Medical Receptionist to support U.S. healthcare practices remotely. You will manage patient communications, schedule appointments, verify insurance, and maintain EMR/EHR records while delivering high-quality service.

The role requires 1+ year experience in U.S. healthcare, advanced English/Spanish bilingualism, and strong organization. This full-time contractor position offers remote work with US business hours and potential for growth.

Qualifications

At least 1 year supporting U.S. healthcare accounts via medical practice, BPO, CPO, or freelance work.
Advanced bilingual proficiency in English and Spanish (written and verbal).
Neutral or minimal English accent with excellent verbal communication.
Experience using EMR/EHR systems.
Experience with insurance eligibility verification.
Strong proficiency with Microsoft Office and Google Workspace.
Excellent organizational, multitasking, and time management skills.
Ability to work independently in a remote environment.
Comfortable interacting with patients in a fast-paced healthcare setting.

Responsibilities

Handle inbound and outbound calls, emails, and patient messages with professional care.
Schedule, reschedule, and confirm patient appointments; coordinate calendars.
Verify patient insurance eligibility and maintain EMR/EHR records.
Maintain reports, databases, and administrative documentation; support special projects.