Onboarding & Client Success Coordinator (Remote LATAM)

Arrise; Colombia; Remote; COP 42,000,000 - 66,000,000; Full time

Job summary

Arrise, a global software development and services leader for the iGaming industry, invites you to join a remote onboarding role. You will own end-to-end onboarding for new closed deals, coordinate with technical, compliance, legal, account management, and commercial teams, and monitor ongoing integrations across diverse teams in a multicultural environment.

Located in Latin America with strong English, Spanish and Portuguese skills, you will drive process improvements, maintain tracking

Qualifications

• Located in Latin America (good internet connectivity)
• Proficiency in English, Spanish and Portuguese
• Strong organizational skills and attention to detail
• Experience with CRM systems, MS Office 365 Tools, PowerBI
• Ability to work independently in a remote, multicultural environment
• Strong analytical and troubleshooting skills
• Ability to learn quickly and follow best practices
• Excellent verbal and written communication skills
• Ability to understand business strategy and align decisions

Responsibilities

• Owns onboarding process for new B2B deals from start to finish
• Maintains daily updated tracking reports for onboarding progress
• Monitors integrations with clients and coordinates with internal teams
• Ensures clear communication between external clients and internal departments
• Ensures smooth transition between business development and account management
• Follows project management procedures to ensure timely delivery
• Reviews project plans and resolves onsite issues
• Proposes process improvements to increase efficiency

Skills

English/Spanish/Portuguese

Organization

CRM

MS Office 365

Power BI

Remote work

Analytical thinking

Troubleshooting

Fast learner

Communication skills

Tools

Power BI

MS Office 365

Job description

Arrise, a global software development and services leader for the iGaming industry, invites you to join a remote onboarding role. You will own end-to-end onboarding for new closed deals, coordinate with technical, compliance, legal, account management, and commercial teams, and monitor ongoing integrations across diverse teams in a multicultural environment.

Located in Latin America with strong English, Spanish and Portuguese skills, you will drive process improvements, maintain tracking