Remote Clinician Onboarding Lead for Live Sessions

Overseas (United States); Puerto Bogotá; Remote; COP 227,147,000 - 292,047,000; Full time

Benefits offered by this job

Remote work

Paid time off

Holiday observance

Job summary

Overseas is seeking a Clinician Onboarding Specialist to own the onboarding experience for new clinicians joining the platform. You’ll lead three-hour live onboarding calls, navigate the EHR and payroll systems via screen share, and prepare materials ahead of each session.

You’ll support clinicians with follow-up questions and help improve onboarding materials over time. This 100% remote role is open to Latin America-based candidates.

Qualifications

• English communication on live calls with large cohorts
• Healthcare onboarding or clinical support experience preferred
• strong energy and engaging presentation on live sessions

Responsibilities

• Lead three-hour live onboarding calls for newly hired clinicians
• Walk clinicians through the EHR platform and payroll system via screen share
• Guide clinicians through payroll setup in Rippling or similar platform
• Answer live questions and handle diverse inquiries
• Prepare materials and calendars ahead of each session
• Respond to post-call questions with timely, accurate answers
• Escalate complex questions to appropriate internal teams
• Identify recurring onboarding friction points and help improve materials and workflows

Skills

English communication

Healthcare onboarding experience

Public speaking

Tools

Tebra

Rippling

Gusto

Google Workspace

Notion

Airtable

Job description

Overseas is seeking a Clinician Onboarding Specialist to own the onboarding experience for new clinicians joining the platform. You’ll lead three-hour live onboarding calls, navigate the EHR and payroll systems via screen share, and prepare materials ahead of each session.

You’ll support clinicians with follow-up questions and help improve onboarding materials over time. This 100% remote role is open to Latin America-based candidates.