New Sales Sales Support Assistant (Spanish language) Colombia Colombia

Arrise; Colombia; Remote; COP 42,000,000 - 66,000,000; Full time

Job summary

Arrise, a global software development and services leader for the iGaming industry, invites you to join a remote onboarding role. You will own end-to-end onboarding for new closed deals, coordinate with technical, compliance, legal, account management, and commercial teams, and monitor ongoing integrations across diverse teams in a multicultural environment.

Located in Latin America with strong English, Spanish and Portuguese skills, you will drive process improvements, maintain tracking

Qualifications

• Located in Latin America (good internet connectivity)
• Proficiency in English, Spanish and Portuguese
• Strong organizational skills and attention to detail
• Experience with CRM systems, MS Office 365 Tools, PowerBI
• Ability to work independently in a remote, multicultural environment
• Strong analytical and troubleshooting skills
• Ability to learn quickly and follow best practices
• Excellent verbal and written communication skills
• Ability to understand business strategy and align decisions

Responsibilities

• Owns onboarding process for new B2B deals from start to finish
• Maintains daily updated tracking reports for onboarding progress
• Monitors integrations with clients and coordinates with internal teams
• Ensures clear communication between external clients and internal departments
• Ensures smooth transition between business development and account management
• Follows project management procedures to ensure timely delivery
• Reviews project plans and resolves onsite issues
• Proposes process improvements to increase efficiency

Skills

English/Spanish/Portuguese

Organization

CRM

MS Office 365

Power BI

Remote work

Analytical thinking

Troubleshooting

Fast learner

Communication skills

Tools

Power BI

MS Office 365

Job description

ARRISE is a global leader in software development and services for the iGaming industry, bringing together more than 2,500 professionals operating across more than 12 locations worldwide.

From concept through to delivery, we combine technical expertise, creativity and industry knowledge to develop products, platforms and services that shape player experiences and support some of the industry's leading brands.

We are best known for the work we deliver for Pragmatic Play, creating and supporting technology, products and specialists services enjoyed by millions of players worldwide.

What you will do

• Responsible from A to Z of the onboarding process for new closed deals with clients (B2B)
• Follow up the onboarding process by keeping updated tracking reports on a daily basis
• Manages constant and daily monitoring with clients for new and ongoing integrations
• Guarantees the proper communication on different levels between the external clients and internal clients from different departments involved in the onboarding process (technical team, compliance team, legal team, account management team and commercial team)
• Ensures a smooth transition between business development/commercial and account management department.
• Follow up project management procedures to ensure timely completion of projects.
• Review project plans and resolve onsite problems.
• Suggest continuous improvement to guarantee the efficiency of processes

What you bring

• Located in Latin America (good internet connectivity)
• Proficiency in English, Spanish and Portuguese
• Strong organizational skills and focus to details (mandatory -no exceptions-)
• Experience with CRM systems, MS Office 365 Tools, PowerBI
• Ability to get things done under pressure.
• Ability to work independently on a remote and multicultural environment.
• Strong analytical and troubleshooting skills.
• Agility to learn quickly and work with best practices.
• Excellent verbal and written communications skills.
• Be able to quickly and clearly understand the business strategy to ensure the decisions are aligned accordingly.

Explore opportunities across our global teams and locations.