Remote LATAM Customer Success Manager: Onboarding & Growth

Jobgether; Colombia; Remote; COP 34,888,628 - 56,694,021; Full time

Benefits offered by this job

Unlimited vacation

Health insurance

Employee stock options

Home office allowance

Professional development stipend

Peer recognition programs

Job summary

A leading cloud solutions provider is seeking a Customer Success Manager to manage customer accounts across Latin America. The role involves onboarding, adoption, and renewal management, ensuring clients maximize their investment. Candidates should have 1-2 years of experience in a SaaS environment, strong communication skills, and a technical interest in automation tools. This role offers remote flexibility, a dynamic work environment, and opportunities for career growth.

Qualifications

• 1-2 years of experience in Customer Success within a B2B SaaS environment.
• Strong technical aptitude and interest in automation and AI-driven tools.
• Exceptional communication and relationship-building skills.

Responsibilities

• Own a portfolio of customer accounts, driving value realization.
• Conduct training sessions to educate customers on platform usage.
• Collaborate with Account Management to strengthen stakeholder relationships.

Skills

Communication skills

Problem-solving

Time management

Technical aptitude

Relationship-building

Job description

A leading cloud solutions provider is seeking a Customer Success Manager to manage customer accounts across Latin America. The role involves onboarding, adoption, and renewal management, ensuring clients maximize their investment. Candidates should have 1-2 years of experience in a SaaS environment, strong communication skills, and a technical interest in automation tools. This role offers remote flexibility, a dynamic work environment, and opportunities for career growth.