Remote LATAM Customer Success Manager: Onboarding & Growth

Jobgether; Colombia; A distancia; COP 34.888.628 - 56.694.021; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Unlimited vacation

Health insurance

Employee stock options

Home office allowance

Professional development stipend

Peer recognition programs

Descripción de la vacante

A leading cloud solutions provider is seeking a Customer Success Manager to manage customer accounts across Latin America. The role involves onboarding, adoption, and renewal management, ensuring clients maximize their investment. Candidates should have 1-2 years of experience in a SaaS environment, strong communication skills, and a technical interest in automation tools. This role offers remote flexibility, a dynamic work environment, and opportunities for career growth.

Formación

• 1-2 years of experience in Customer Success within a B2B SaaS environment.
• Strong technical aptitude and interest in automation and AI-driven tools.
• Exceptional communication and relationship-building skills.

Responsabilidades

• Own a portfolio of customer accounts, driving value realization.
• Conduct training sessions to educate customers on platform usage.
• Collaborate with Account Management to strengthen stakeholder relationships.

Conocimientos

Communication skills

Problem-solving

Time management

Technical aptitude

Relationship-building

Descripción del empleo

A leading cloud solutions provider is seeking a Customer Success Manager to manage customer accounts across Latin America. The role involves onboarding, adoption, and renewal management, ensuring clients maximize their investment. Candidates should have 1-2 years of experience in a SaaS environment, strong communication skills, and a technical interest in automation tools. This role offers remote flexibility, a dynamic work environment, and opportunities for career growth.