Remote Contract & Compliance Coordinator (LATAM)

BA Global Talent; Bogotá; Remote; COP 70,867,000 - 109,522,000; Full time

Job summary

BA Global Talent is seeking a reliable, detail-oriented Remote Contract Administrator based in Latin America or the Caribbean to support a U.S.-based compliance services company. You will help clients manage compliance workflows, meet filing deadlines, navigate the company’s software, and resolve routine payment and administrative questions.

You would be joining a fantastic group of people who not only demonstrate their belief in BA and its mission but also deliver fantastic results.

Qualifications

• 1–2 years of work experience in administrative support, client services, or operations.
• Proficiency with Microsoft Office Suite.
• Based in Latin America or the Caribbean.
• Strong written and interpersonal communication in English; Spanish or Portuguese a plus.

Responsibilities

• Respond to client questions about compliance filings, payment processes, and platform navigation.
• Guide new users through onboarding and help them learn how to use the platform.
• Track approximately 10-20 cases per week, monitor progress, and follow up on outstanding tasks or information.
• Monitor filing deadlines, task milestones, and client activity to keep workflows on track.
• Follow up with clients to collect missing information and help ensure filings are completed on time.
• Track payment activity and coordinate follow-up with the team as needed.
• Maintain accurate records of client communications, activity, and status updates in internal systems.
• Resolve routine administrative and operational issues independently and efficiently.
• Provide friendly, professional support that helps build client confidence and satisfaction.
• Identify opportunities to improve processes and the client experience.

Skills

Strong written and spoken English

Tools

Microsoft Office Suite

Job description

BA Global Talent is seeking a reliable, detail-oriented Remote Contract Administrator based in Latin America or the Caribbean to support a U.S.-based compliance services company. You will help clients manage compliance workflows, meet filing deadlines, navigate the company’s software, and resolve routine payment and administrative questions.

You would be joining a fantastic group of people who not only demonstrate their belief in BA and its mission but also deliver fantastic results.