Night-Shift Semi-Bilingual Customer Support Specialist

TDCX; Bogotá; Presencial; COP 22.342.320 - 26.761.680; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Attractive remuneration

Performance incentives

Comprehensive health coverage

Flexible working arrangements

Learning and development opportunities

Descripción de la vacante

A global BPO company in Bogotá is looking for a Semi-bilingual Customer Service Specialist for the night shift. The role involves assisting customers with inquiries while providing support and solutions. Candidates should possess excellent bilingual communication skills and a customer-oriented attitude. The position offers an attractive salary package, flexible working arrangements, and a supportive work environment.

Formación

• Excellent communication skills in both English and Spanish.
• Ability to handle customer inquiries and provide solutions.
• Experience in a customer service environment is a plus.

Responsabilidades

• Assist customers with inquiries and issues via phone or chat.
• Provide support and guidance regarding company products and services.
• Collaborate with team members to enhance customer satisfaction.

Conocimientos

Bilingual communication

Customer service excellence

Problem-solving skills

Descripción del empleo

A global BPO company in Bogotá is looking for a Semi-bilingual Customer Service Specialist for the night shift. The role involves assisting customers with inquiries while providing support and solutions. Candidates should possess excellent bilingual communication skills and a customer-oriented attitude. The position offers an attractive salary package, flexible working arrangements, and a supportive work environment.