Semi-bilingual Customer Service Specialist (Nightshift)

TDCX; Bogotá; Presencial; COP 22.342.320 - 26.761.680; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Attractive remuneration

Performance incentives

Comprehensive health coverage

Flexible working arrangements

Learning and development opportunities

Descripción de la vacante

A global BPO company in Bogotá is looking for a Semi-bilingual Customer Service Specialist for the night shift. The role involves assisting customers with inquiries while providing support and solutions. Candidates should possess excellent bilingual communication skills and a customer-oriented attitude. The position offers an attractive salary package, flexible working arrangements, and a supportive work environment.

Formación

• Excellent communication skills in both English and Spanish.
• Ability to handle customer inquiries and provide solutions.
• Experience in a customer service environment is a plus.

Responsabilidades

• Assist customers with inquiries and issues via phone or chat.
• Provide support and guidance regarding company products and services.
• Collaborate with team members to enhance customer satisfaction.

Conocimientos

Bilingual communication

Customer service excellence

Problem-solving skills

Descripción del empleo

Overview

TDCX Bogota, D.C., Capital District, Colombia

Join to apply for the Semi-bilingual Customer Service Specialist (Nightshift) role at TDCX

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

Conditions

• Basic Salary: 2.200.000+15% of monthly performance bonus + 100.000 health allowance + nightshift recharges
• Schedule: 9:30pm-6:30am, including 2 days off per week
• Type of Contract: Obra o Labor
• Location: Connecta 26

Seniority level

• Entry level

Employment type

• Contract

Job function

• Customer Service
• Industries: Consumer Services

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