Bilingual Night-Shift Customer Support Pro

TP; Bogotá; Presencial; COP 26.405.000 - 31.627.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Gaming Arena

Employee fund benefits

Descripción de la vacante

TP is seeking a Customer Service professional to join our Bogotá team onsite at Iserra100 Site. You will respond to inquiries, provide friendly guidance, and deliver effective solutions across service scenarios, while focusing on understanding customer needs and maintaining a positive experience in every interaction.

The role requires bilingual English (B2) proficiency and the ability to work night shifts on a 42-hour week.

Formación

• Must have strong customer service mindset.
• Excellent verbal and written communication.
• Bilingual English (B2) with ability to grow in global environment.

Responsabilidades

• Respond to customer inquiries and provide friendly guidance across service scenarios.
• Understand customer needs and deliver clear, effective solutions.
• Handle information responsibly to ensure a smooth, positive experience in every interaction.

Conocimientos

Customer-focused

Solution-oriented

Clear communicator

Proactive problem solver

Detail-oriented

Bilingual English (B2)

Team player

Descripción del empleo

TP is seeking a Customer Service professional to join our Bogotá team onsite at Iserra100 Site. You will respond to inquiries, provide friendly guidance, and deliver effective solutions across service scenarios, while focusing on understanding customer needs and maintaining a positive experience in every interaction.

The role requires bilingual English (B2) proficiency and the ability to work night shifts on a 42-hour week.