Move Services Sales & Support Specialist

Remotely+; Colombia; Remote; COP 12,000,000 - 18,000,000; Full time

Job summary

Remotely+ is seeking enthusiastic, customer-focused individuals to join our remote-friendly team in Colombia. In this role you will use strategic selling skills and product knowledge to build relationships and drive moving service sales.

You’ll handle inquiries, provide outstanding service on calls and chats, input data into our move software, prepare paperwork, and follow up with customers to ensure a smooth moving experience. A positive, proactive attitude is essential.

Qualifications

• At least 1 year of sales or customer service experience.
• Excellent customer service skills: active listening and communication.
• Ability to multi-task and enter customer data into move software while on the phone.
• Confidence to initiate contact and ask for the sale.

Responsibilities

• Provide outstanding customer service on all calls and online inquiries.
• Recommend moving services and products based on cost, availability, and customer specifications.
• Input information into internal move software to provide accurate moving estimates and schedule moves.
• Obtain customer feedback through follow-up calls and handle concerns calmly and professionally.
• Prepare move-related paperwork and documents.
• All other duties as assigned.

Skills

Customer service

Sales

Communication

Multi-tasking

Data entry

Problem solving

Team player

Tools

Move software

Job description

Remotely+ is seeking enthusiastic, customer-focused individuals to join our remote-friendly team in Colombia. In this role you will use strategic selling skills and product knowledge to build relationships and drive moving service sales.

You’ll handle inquiries, provide outstanding service on calls and chats, input data into our move software, prepare paperwork, and follow up with customers to ensure a smooth moving experience. A positive, proactive attitude is essential.