LTL Operations Coordinator (Entry-Level)

Lean Solutions Group; Cartagena de Indias; On-site; COP 8,000,000 - 12,000,000; Full time

Job summary

Lean Solutions Group is seeking a proactive LTL Representative in Colombia. The role requires at least 6 months of experience in transportation, logistics, or administration, with a focus on shipment tracking and customer communication.

The ideal candidate will manage follow-ups with customers and internal teams, maintain accurate records, and use Excel and internal software to ensure timely updates throughout the transportation process. Strong organization and confidentiality are essential.

Qualifications

• At least 6 months of experience in transportation, logistics, or administration.

Responsibilities

• Track LTL shipments and follow up on status to ensure timely updates.
• Communicate with customers, carriers, and internal teams by phone and email.
• Identify delays, discrepancies, and operational issues and escalate as needed.
• Maintain accurate shipment records and update information in internal systems.
• Respond to inquiries with timely, professional updates to stakeholders.
• Coordinate across departments to resolve shipment-related issues.
• Use spreadsheets and internal software to organize shipment data.
• Prioritize tasks, meet deadlines, and follow up on pending requests.
• Handle confidential information professionally per procedures.
• Support additional administrative and logistics tasks as needed.

Skills

Phone communication

Problem solving

Organization

Attention to detail

Multitasking

Confidentiality

Tools

Microsoft Excel

Job description

Lean Solutions Group is seeking a proactive LTL Representative in Colombia. The role requires at least 6 months of experience in transportation, logistics, or administration, with a focus on shipment tracking and customer communication.

The ideal candidate will manage follow-ups with customers and internal teams, maintain accurate records, and use Excel and internal software to ensure timely updates throughout the transportation process. Strong organization and confidentiality are essential.