Global Logistics Customer Success & Operations Specialist

JAS Worldwide; Bogotá; On-site; COP 24,000,000 - 40,000,000; Full time

Job summary

JAS Worldwide in Bogotá seeks an organized Customer Service professional to coordinate shipment orders, verify data, and communicate costs and timelines to customers and international offices. The role supports cross-functional teams, improves order accuracy, and drives timely responses in a controlled, office-based setting.

Candidates must demonstrate strong English, office software skills, problem solving, and the ability to multitask under deadlines.

Qualifications

• Proficient computer skills including MS Office and Excel.
• Strong written and verbal communication abilities.
• Detail oriented with ability to multitask and meet deadlines.
• Self-motivated, able to work in a team and independently.
• Cross selling capabilities.
• Customer oriented mindset with proactive follow-up.

Responsibilities

• Process orders for shipment received from customer or foreign JAS offices.
• Verify data accuracy and enter information into the system.
• Inform customers of prices, shipping dates, delays and needed details.
• Submit total costs for customers and maintain records.

Skills

MS Office

Excel

Operational systems

Written and verbal communication

Multitasking

Teamwork

Customer oriented

English advanced

Job description

JAS Worldwide in Bogotá seeks an organized Customer Service professional to coordinate shipment orders, verify data, and communicate costs and timelines to customers and international offices. The role supports cross-functional teams, improves order accuracy, and drives timely responses in a controlled, office-based setting.

Candidates must demonstrate strong English, office software skills, problem solving, and the ability to multitask under deadlines.