Senior Global Logistics Ops Lead

Kuehne Nagel; Bogotá ciudad; Vor Ort; COP 42.000.000 - 65.000.000; Vollzeit

Zusammenfassung

Kuehne + Nagel in Bogota is seeking an Operations Specialist to coordinate and plan customer orders and shipments within the Bogota LCC. You will oversee Ops Supervisors, ensure SOPs are followed, and maintain service levels for clients while driving customer satisfaction.

The role requires a university degree in International Business or related field, 5+ years in transportation, and advanced English. You will collaborate with IT, procurement, and quality teams to deliver operational

Qualifikationen

• Bachelor's degree in International Business or related field.
• At least 5 years' experience in any of Air, Sea, Road transport.
• Desirable 4PL experience and Ops planning / customer service background.
• Advanced English proficiency.
• Ability to support root cause analysis and operational improvements.

Aufgaben

• Coordinate Ops Specialist activities at Bogota LCC, leading Ops Supervisors.
• Execute SOPs and Work Instructions, maintaining service levels for clients.
• Represent Kuehne + Nagel in meetings and audits.
• Manage and resolve medium and high business issues with IT, procurement, quality, or regional/global LCCs.
• Perform quality audits including GxP and client-specific programs.
• Identify opportunity areas to increase operational productivity using analytics for root cause discovery.
• Understand current operational landscape and assist in future customer implementations.

Kenntnisse

Operational planning

Root cause analysis

Customer service

English advanced

Ausbildung

Bachelor's degree in International Business

Jobbeschreibung

Kuehne + Nagel in Bogota is seeking an Operations Specialist to coordinate and plan customer orders and shipments within the Bogota LCC. You will oversee Ops Supervisors, ensure SOPs are followed, and maintain service levels for clients while driving customer satisfaction.

The role requires a university degree in International Business or related field, 5+ years in transportation, and advanced English. You will collaborate with IT, procurement, and quality teams to deliver operational