Enterprise CSM — Hybrid (Medellín)

Lenovo Inc.; Medellín; Hybrid; COP 12.000.000 - 22.000.000; Vollzeit

Zusammenfassung

A leading technology company is seeking a Customer Success Manager in Medellín, Colombia. The role involves managing post-sales relationships, ensuring billing accuracy, and driving customer retention through proactive engagement. Ideal candidates will have 2-5 years of relevant experience in account management or related fields, with strong technical knowledge and exceptional communication skills in English and Spanish. This position offers a hybrid working model.

Qualifikationen

• 2-5 years of account management or similar experience.
• Experience in a technology company with a subscription business model preferred.
• Ability to manage multiple projects with attention to detail.

Aufgaben

• Manage post-sales customer relationships as a trusted advisor.
• Lead onboarding and implementation of TruScale services.
• Ensure billing accuracy and drive renewals through engagement.

Kenntnisse

Account management

Consulting

Project management

Sales experience

Client facing experience

Technical knowledge of Infrastructure

Exceptional English communication

Exceptional Spanish communication

Jobbeschreibung

A leading technology company is seeking a Customer Success Manager in Medellín, Colombia. The role involves managing post-sales relationships, ensuring billing accuracy, and driving customer retention through proactive engagement. Ideal candidates will have 2-5 years of relevant experience in account management or related fields, with strong technical knowledge and exceptional communication skills in English and Spanish. This position offers a hybrid working model.