Delivery & Client Ops Supervisor - Lead, Mentor, Escalate

Veho; Bogotá; Presencial; COP 44.640.000 - 89.280.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity package

Medical coverage

Dental coverage

Vision coverage

401(k)

Unlimited PTO

Descripción de la vacante

Veho is expanding its Delivery & Client Operations leadership team and seeks a Supervisor to oversee a team of nine or more. You will collaborate with internal teams and Driver Partners to resolve logistical issues, communicate critical changes, and assign tasks and workflows, acting as a cultural liaison to Veho’s values.

You will lead day-to-day live operations, mentor staff, manage attendance, and ensure all tasks and exceptions are addressed.

Formación

• 2+ years of supervisor experience in a support/operations setting.
• Ability to lead a team of leads and associates across logistics operations.
• Strong communication skills to coordinate with internal teams and driver partners.

Responsabilidades

• Lead a team of nine or more
• Support day-to-day live operation and all internal teams involved
• Serve as point of reference for escalations
• Mentor and manage team performance
• Oversee attendance and time tracking
• Ensure all tasks are completed and exceptions addressed daily

Conocimientos

Team leadership

2+ years

Descripción del empleo

Veho is expanding its Delivery & Client Operations leadership team and seeks a Supervisor to oversee a team of nine or more. You will collaborate with internal teams and Driver Partners to resolve logistical issues, communicate critical changes, and assign tasks and workflows, acting as a cultural liaison to Veho’s values.

You will lead day-to-day live operations, mentor staff, manage attendance, and ensure all tasks and exceptions are addressed.