Business to Business Sales Representative

Concentrix; Bogotá ciudad; Sur place; COP 27 900 000 - 55 800 000; Plein temps

Résumé du poste

Concentrix is seeking a Business to Business Sales Representative to demonstrate the value of our client’s products through proactive engagement, focusing on selling and renewing contracts.

You will forecast weekly, monthly and quarterly results, maintain deep product knowledge, and address customer concerns to ensure satisfaction. You’ll handle high volumes of outbound calls and emails, and collaborate with the Sales Manager to deliver a professional experience.

Qualifications

• 2+ years in sales, with at least 1 year in B2B sales.
• Experience with cold calling.
• Experience using CRM systems.
• Proven track record meeting personal and team sales quotas.
• Experience in high-volume calling.
• Willingness to work from home.

Responsabilités

• Provide accurate weekly/monthly/quarterly sales forecasts.
• Master product knowledge and understand client requirements.
• Address customer concerns to drive satisfaction and product usage.
• Manage objections to retain customers or win new ones.
• Handle a high volume of outbound calls and emails daily.
• Collaborate with team and Sales Manager to ensure professional interactions.
• Maintain CRM data and records.

Connaissances

Sales experience

B2B sales

Cold calling

CRM systems

Quota attainment

High-volume calling

MS Office

Outils

CRM software

Description du poste

Business to Business Sales Representative

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

You Will:

• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

You Have:

• 2+ year of experience working in Sales positions, minimum 1 year in B2B Sales (Business to Business)
• Experience with Cold Calling
• Experience working with CRM systems
• Prior success in achievement of personal and team sales quota/goals
• Experience in high-volume calling
• Experience learning new technology and data
• Excellent knowledge of MS Office programs
• Experience or willingness to work from home