Bilingual Virtual Medical Assistant – Front Desk & Records (Remote)

Go Lean Health; Medellín; Remote; COP 26,308,000 - 35,077,000; Part time

Job summary

Go Lean Health is seeking a Bilingual Virtual Medical Assistant (Spanish/English) to support a U.S.-based pulmonary specialty practice. The role focuses on patient communication, appointment coordination, and EMR-driven administrative tasks across three clinic locations, with emphasis on bilingual service and HIPAA compliance.

The candidate will manage patient messages, assist with referrals and records, and collaborate with on-site and remote staff to maintain high-quality patient care.

Qualifications

• Bilingual, English and Spanish, both verbal and written.
• Experience supporting U.S.-based healthcare practices.
• Administrative tasks including calls, scheduling, EMR documentation.

Responsibilities

• Handle bilingual patient communications and phone support in English and Spanish.
• Coordinate clinical administrative workflows in EMR and patient messaging queues.
• Assist with referrals, appointments, records requests, and prior authorizations.

Skills

Bilingual proficiency

Healthcare support

Administrative skills

Communication

HIPAA compliance

Remote work readiness

Tools

AthenaHealth EMR

Job description

Go Lean Health is seeking a Bilingual Virtual Medical Assistant (Spanish/English) to support a U.S.-based pulmonary specialty practice. The role focuses on patient communication, appointment coordination, and EMR-driven administrative tasks across three clinic locations, with emphasis on bilingual service and HIPAA compliance.

The candidate will manage patient messages, assist with referrals and records, and collaborate with on-site and remote staff to maintain high-quality patient care.