Bilingual Customer Acquisition Specialist - Remote

Concentrix; Bogotá ciudad; Hybrid; COP 72,920,844 - 109,381,266; Full time

Job summary

A global customer engagement company seeks a Specialist in Customer Acquisition - Bilingual to handle customer interactions primarily through phone and email. This role requires a minimum of 6 months in B2B Sales or 1 year in B2C Sales, with a focus on developing customer relationships and improving satisfaction. Candidates must demonstrate English proficiency at level B2 and experience with Salesforce or similar CRM tools. Position is full-time, based in Bogotá.

Qualifications

• 6+ months of B2B Sales experience or 1+ years in B2C Sales.
• Minimum English Level B2 required.
• Experience or willingness to work from home.

Responsibilities

• Demonstrate the value of products or services to customers.
• Manage a high volume of customer contacts through phone and email.
• Maintain the customer management system (CRM) for data capturing.

Skills

B2B Sales experience

Cold Calling

Salesforce.com experience

Problem-solving skills

MS Office programs proficiency

Tools

Salesforce.com

Job description

A global customer engagement company seeks a Specialist in Customer Acquisition - Bilingual to handle customer interactions primarily through phone and email. This role requires a minimum of 6 months in B2B Sales or 1 year in B2C Sales, with a focus on developing customer relationships and improving satisfaction. Candidates must demonstrate English proficiency at level B2 and experience with Salesforce or similar CRM tools. Position is full-time, based in Bogotá.