Bilingual Customer Acquisition Specialist - Remote

Convergys; Bogotá; Presencial; COP 72.920.844 - 109.381.266; Jornada completa

Descripción de la vacante

A global customer engagement company seeks a Specialist in Customer Acquisition - Bilingual to handle customer interactions primarily through phone and email. This role requires a minimum of 6 months in B2B Sales or 1 year in B2C Sales, with a focus on developing customer relationships and improving satisfaction. Candidates must demonstrate English proficiency at level B2 and experience with Salesforce or similar CRM tools. Position is full-time, based in Bogotá.

Formación

• 6+ months of B2B Sales experience or 1+ years in B2C Sales.
• Minimum English Level B2 required.
• Experience or willingness to work from home.

Responsabilidades

• Demonstrate the value of products or services to customers.
• Manage a high volume of customer contacts through phone and email.
• Maintain the customer management system (CRM) for data capturing.

Conocimientos

B2B Sales experience

Cold Calling

Salesforce.com experience

Problem-solving skills

MS Office programs proficiency

Herramientas

Salesforce.com

Descripción del empleo

A global customer engagement company seeks a Specialist in Customer Acquisition - Bilingual to handle customer interactions primarily through phone and email. This role requires a minimum of 6 months in B2B Sales or 1 year in B2C Sales, with a focus on developing customer relationships and improving satisfaction. Candidates must demonstrate English proficiency at level B2 and experience with Salesforce or similar CRM tools. Position is full-time, based in Bogotá.