Sales Development Specialist - B2B Sales

Concentrix Experts Colombia S.A.S.; Soacha ciudad; Sur place; COP 15 000 000 - 21 000 000; Plein temps

Résumé du poste

Concentrix is seeking a Sales Development Specialist based in Bogotá to drive B2B growth through proactive prospecting and outbound activities. The role requires strong cold-calling skills, excellent communication, and the ability to build long-term relationships in a fast-paced environment.

You will work in a high-volume outbound setting, maintain CRM data, and collaborate with the sales team to deliver forecasts and drive contracts renewals.

Qualifications

• 1.5+ years of experience in a sales environment (B2B experience desirable).
• Strong experience in cold calling and lead prospecting within a B2B environment.
• Technical aptitude with ability to quickly understand products and services.

Responsabilités

• Proactively identify and address customer concerns or roadblocks that may impact satisfaction or product usage.
• Manage a high volume of customer and prospect interactions via phone and email, with the majority of communication being outbound.
• Collaborate closely with the team and management to ensure a professional and consistent customer experience.
• Maintain and update the CRM system to ensure all customer and prospect data is accurate and up to date.
• Execute sales motions including lead qualification, lead conversion, health checks, customer advocacy, and contract renewals.
• Work as part of a sales team and report directly to a Sales Manager.

Connaissances

Cold calling

Lead prospecting

CRM systems

MS Office

B2B sales

Communication

Outils

CRM software

Description du poste

Job Title: Sales Development Specialist - B2B Sales Job Description

We are looking for a Trilingual Sales Development Specialist based in Bogotá to support B2B growth through proactive prospecting and outbound sales activities. This role is ideal for a driven sales professional with strong cold-calling experience, excellent communication skills, and the ability to build long-term business relationships in a fast-paced environment. Location: Bogotá Languages Required: English B2 You Have 1.5+ years of experience working in a sales environment (B2B experience is desirable). Strong experience in cold calling and lead prospecting within a B2B environment. Technical aptitude with the ability to quickly understand products and services. Experience handling high-volume outbound calling. Strong problem-solving and objection-handling skills. Excellent knowledge of MS Office tools (Excel, PowerPoint, Outlook). You Will Provide accurate weekly, monthly, and quarterly sales forecasts. Develop strong product knowledge and technical understanding of services to assess client needs and requirements. Proactively identify and address customer concerns or roadblocks that may impact satisfaction or product usage. Manage competitive pressures and handle objections to retain existing customers and acquire new ones. Manage a high volume of customer and prospect interactions via phone and email, with the majority of communication being outbound. Collaborate closely with your team and management to ensure a professional and consistent customer experience. Maintain and update the CRM system to ensure all customer and prospect data is accurate and up to date. Execute sales motions including lead qualification, lead conversion, health checks, customer advocacy, and contract renewals. Work as part of a sales team and report directly to a Sales Manager. Location: COL Bogota - Cra. 15 #77-50 Language Requirements: English (Required), Spanish (Required) Time Type: Full time Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.