Associate Manager, B2B Sales - Bilingual

CNX; Bogotá; On-site; COP 80,000,000 - 170,000,000; Full time

Job summary

CNX is seeking an Associate Manager, B2B Sales - Bilingual to oversee a sales team driving revenue growth. You will manage client relationships, forecast sales, and remove roadblocks to opportunities, while coaching and guiding the team to achieve targets.

You will collaborate with Sales Director and clients to ensure strategic relationships, monitor productivity, and stay ahead of market trends. This role requires leadership in a fast-paced SaaS environment and bilingual communication.

Qualifications

• 1.5+ years proven work experience leading a B2B sales team.

Responsibilities

• Lead the team to achieve business targets and meet performance targets weekly/monthly/quarterly, ensuring high customer satisfaction.
• Provide accurate ongoing sales forecasting and ensure data in CRM is up-to-date.
• Be an enabler to remove roadblocks and help team resolve challenges to support sales opportunities.
• Monitor and drive team call time and productivity; conduct weekly performance reviews and coaching sessions.
• Analyze data, performance and customer experience trends to develop strategic sales plays and best practices.
• Stay current on client services developments and market directions; keep team informed of trends.
• Be a point of escalation for clients and respond promptly to issues.
• Maintain balanced communication with Sales Director and external clients to foster strategic relationships.
• Work with client on reporting and forecasting.
• Ensure team understands how to achieve operating plan targets, sales targets and CPTs.
• Collaborate with internal resources and external partners to develop a coaching platform.
• Coordinate team incentives and sales performance funds.
• Partner and build relationships with all partners to meet customer expectations.
• Work with teams to improve sales processes and customer experience.
• Lead team in buying/renewal processes to boost client satisfaction.

Skills

B2B Sales Leadership

English Fluency

Operations & Strategy

Coaching History

Team Development

Revenue Maximization

CRM Knowledge

Microsoft Office

Tools

Salesforce.com

Microsoft Office Suite

Job description

Job Title:

Associate Manager, B2B Sales - Bilingual

Job Description

The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.

YouHave:

• 1.5+years provenworkexperienceleadingaB2BSalesteam
• Fluentin Englishisamust,B2minimum
• Experienceinoperationsandstrategybuilding
• Excellent Coachinghistory
• Arecordofdevelopingandretaininggreatemployees
• Experiencemaximizingrevenuethroughbestpractices
• ExperienceinMicrosoftprogramslikeWord,OutlookandPowerPoint
• ExperienceworkingwithSalesforce.comorsimilarCRM
• Experiencefindingsolutionsasamanager
• Apassionforcustomerexperienceanddrivingteamresults
• ChangeManagementskills

Preferred:

• Leadingsalesteamsinasalesdevelopmentmotion.
• PreviousexperienceinsalesteamsforSaaS/Cloudproducts.

YouWill:

• Leadtheteamtoachievespecificbusinesstargetsandmeetassignedperformancetargetsweekly/monthly/quarterly,ensuringhighcustomersatisfaction
• ProvideaccurateongoingsalesforecastingandensuredatarecordedintheCRMisaccurateandup-to-date
• Beanenablertoremoveroadblocksandhelpteamtoresolvechallengestosupportsalesopportunities
• Monitoranddriveteamcalltimeandproductivityandconductweeklyperformancereviewsandweeklycoachingsessionswithallteammembers
• Analyzedata,performanceandcustomerexperiencetrendstodevelopstrategicsalesplaysandbestpracticeforclient/specificterritories
• Staycurrentondevelopmentsinclientservicesandwithinthemarketandensuretheteamisinformedonthelatesttrendsandmarketdirection
• Beapointofescalationforourclientsandrespondpromptlytoanyissues
• MaintainabalancedlevelofcommunicationwithSalesDirectorandexternalfacingclienttoensurestrategicclientrelationshipisfosteredanddeveloped
• Workwithclientcontactonreportingandforecasting
• Ensureteamunderstandingtoachieveoperatingplantargets,salestargetsandclientperformancetargets(CPTs)
• Workwithinternalfunctionalresourcesandexternalpartnerstodevelopacoachingplatform
• CoordinateteamincentivesandSalesPerformanceIncentiveFunds
• Partnerandbuildbusinessrelationshipswithallpartnerstoensurecustomerexpectationsaremet
• Workwithteamsandmanagementtoimprovesalesprocessesandachieveapositivecustomerexperience
• Leadteamtobuying/renewalprocesstoachievegreaterclientsatisfaction

Location:

COL Bogota - Cra. 15 #77-50

Language Requirements:

English (Required), Spanish (Required)

Time Type:

Full time