Associate Manager, B2B Sales - Bilingual

Concentrix Corporation; Bogotá; Hybrid; COP 80,000,000 - 110,000,000; Full time

Job summary

Concentrix in Bogota, Colombia is seeking an Associate Manager for B2B Sales who will lead the sales team, drive revenue growth, and oversee onboarding, adoption, health checks and renewals. You will manage client relationships alongside the Sales Director and interact with external clients.

The role requires 1.5+ years leading B2B sales, English at least B2, and a track record in coaching, operations, and SaaS/Cloud sales.

Qualifications

• 1.5+ years leading a B2B sales team.
• Fluent in English (min B2) is required.
• Experience in operations and strategy building.
• Excellent coaching history.
• A track record of developing and retaining great employees.
• Experience maximizing revenue through best practices.

Responsibilities

• Lead the team to achieve business targets and meet performance targets weekly/monthly/quarterly.
• Provide accurate ongoing sales forecasting and ensure CRM data is accurate and up-to-date.
• Remove roadblocks and help the team resolve challenges to support sales opportunities.
• Analyze data, performance and customer experience trends to develop strategic sales plays.
• Stay current on developments in client services and market direction.
• Be a point of escalation for clients and respond promptly to issues.
• Coordinate team incentives and reporting with the Sales Director and client contacts.
• Work with internal and external resources to develop coaching platforms.

Skills

Team leadership

English B2+

Sales operations

Coaching

SaaS/Cloud sales

Forecasting

Data analysis

CRM systems

Tools

Salesforce

Job description

## Associate Manager, B2B Sales - BilingualApply: COL Bogota - Cra. 15 #77-50: Full time: Posted Today: R1775778Job Title:Associate Manager, B2B Sales - BilingualJob DescriptionThe Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.You Have:* **1.5+ years**proven work experience leading a B2B Sales team* Fluent in **English is a must, B2 minimum*** Experience in operations and strategy building* Excellent **Coaching history*** A record of developing and retaining great employees* Experience maximizing revenue through best practices* Experience in Microsoft programs like Word, Outlook and PowerPoint* Experience working with Salesforce.com or similar CRM* Experience finding solutions as a manager* A passion for customer experience and driving team results* Change Management skillsPreferred:* Leading sales teams in a sales development motion.* Previous experience in sales teams for SaaS/Cloud products. You Will:* Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction* Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date* Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities* Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members* Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories* Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction* Be a point of escalation for our clients and respond promptly to any issues* Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed* Work with client contact on reporting and forecasting* Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)* Work with internal functional resources and external partners to develop a coaching platform* Coordinate team incentives and Sales Performance Incentive Funds* Partner and build business relationships with all partners to ensure customer expectations are met* Work with teams and management to improve sales processes and achieve a positive customer experience* Lead team to buying/renewal process to achieve greater client satisfactionLocation:COL Bogota - Cra. 15 #77-50Language Requirements:English (Required), Spanish (Required)Time Type:Full time### About Us# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s...... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.