Agent Onboarding & Compliance Specialist

Realty of America; Medellín; Presencial; COP 22.320.000 - 55.800.000; Jornada completa

Descripción de la vacante

Realty of America, LLC (ROA) is a fast-growing national real estate broker with an office in Colombia, South America. The Agent Onboarding Specialist will greet new agents, explain ROA's programs and resources, and guide them through applications and onboarding to empower their ROA business.

The role requires strong organization and a customer-first mindset, coordinating licensing, documentation, and compliance while working with state brokers and ROA teams to ensure successful onboarding in

Responsabilidades

• Facilitate Agent Onboarding: Manage each agent's onboarding experience from application submission through final approval; review all required documentation for accuracy and compliance.
• Provide Exceptional Agent Support: Serve as the primary point of contact for agents during onboarding; respond to questions about status, transfers, Board/MLS membership, and ROA systems.
• Manage License Transfer Processes: Oversee state-specific license transfers and maintain standardized onboarding workflows; prepare and distribute updated communications and resources.
• Collaborate with Internal Stakeholders: Partner with the Broker Team and other departments to understand licensing requirements and ROA policies.
• Ensure Compliance: Verify onboarding documentation and licensing requirements are met before approving agent affiliation; maintain accurate records.

Descripción del empleo

Realty of America, LLC (ROA) is a fast-growing national real estate broker with an office in Colombia, South America. The Agent Onboarding Specialist will greet new agents, explain ROA's programs and resources, and guide them through applications and onboarding to empower their ROA business.

The role requires strong organization and a customer-first mindset, coordinating licensing, documentation, and compliance while working with state brokers and ROA teams to ensure successful onboarding in