Global Onboarding Specialist

Taurex; Bogotá; On-site; COP 22,320,000 - 33,480,000; Full time

Job summary

A financial technology company in Bogotá is seeking a proactive Onboarding Associate to ensure seamless onboarding experiences for global clients. The role involves reviewing client documentation, resolving inquiries, and liaising with various departments. Ideal candidates should have experience in customer support and be fluent in English. This is a full-time, entry-level position focusing on Human Resources.

Qualifications

• Previous experience working in a customer support/account opening position is preferable.
• Must be fluent in written and spoken English, additional languages are preferable.
• Self-motivated with the ability to take full ownership of the role.

Responsibilities

• Review and process client documentation as per company policies.
• Respond to inquiries and resolve issues promptly.
• Be the liaison between client requests and various departments.

Skills

Customer support experience

Fluent in English

Problem-solving skills

Job description

A financial technology company in Bogotá is seeking a proactive Onboarding Associate to ensure seamless onboarding experiences for global clients. The role involves reviewing client documentation, resolving inquiries, and liaising with various departments. Ideal candidates should have experience in customer support and be fluent in English. This is a full-time, entry-level position focusing on Human Resources.