Remote Travel Support Specialist

Almaaventurera; La Serena; Remote; CLP 8,928,000 - 13,392,000; Full time

Benefits offered by this job

Training provided

Growth opportunities

Travel discounts

Collaborative remote team

Job summary

Almaaventurera is seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. This 100% work-from-home role involves assisting clients with travel questions, providing trip support, and ensuring a smooth experience from start to finish.

Ideal candidates are highly organized, with strong written and verbal communication skills, customer service experience, and the ability to work independently in a remote environment while learning new systems and

Qualifications

• Strong written and verbal communication skills.
• Customer service experience in travel, hospitality, call center, or support roles preferred.
• Highly organized, dependable, and detail-oriented.
• Comfortable working independently in a remote environment.
• Able to learn new systems, tools, and processes quickly.
• Passionate about travel and helping others travel with confidence.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms
• Answer travel-related inquiries in a clear, professional, and friendly manner
• Support itinerary updates, cancellations, changes, and special requests
• Provide guidance on destinations, travel requirements, and agency procedures
• Monitor upcoming trips and proactively communicate with clients when needed
• Resolve issues efficiently while maintaining a positive customer experience

Skills

Communication skills

Customer service experience

Highly organized

Detail-oriented

Independent remote work

Fast learner

Passionate about travel

Job description

Almaaventurera is seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. This 100% work-from-home role involves assisting clients with travel questions, providing trip support, and ensuring a smooth experience from start to finish.

Ideal candidates are highly organized, with strong written and verbal communication skills, customer service experience, and the ability to work independently in a remote environment while learning new systems and