Remote Travel Client Support Specialist

Almaaventurera; Valparaíso; Teletrabalho; CLP 8 928 000 - 13 392 000; Tempo integral

Resumo da oferta

Almaaventurera is seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey. This fully remote role places you as a key contact for travelers, providing support before, during, and after trips to ensure a smooth experience.

The ideal candidate will have strong written and verbal communication, customer service experience in travel or related fields, and the ability to work independently in a remote environment while learning new systems and booking

Qualificações

• Excellent written and verbal communication skills.
• Experience in customer service, travel, hospitality, or support roles.
• Ability to stay organized and work independently in a remote setting.
• Quick learner of new systems and booking platforms.

Responsabilidades

• Support clients remotely via email, phone, and messaging platforms.
• Respond to travel-related inquiries in a timely, professional manner.
• Assist with itinerary changes, cancellations, updates, and special requests.
• Provide clear information on destinations, travel requirements, and agency processes.
• Monitor upcoming trips and proactively communicate with clients as needed.
• Resolve issues efficiently while maintaining a high level of customer satisfaction.

Conhecimentos

Strong communication

Customer service

Descrição da oferta de emprego

Almaaventurera is seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey. This fully remote role places you as a key contact for travelers, providing support before, during, and after trips to ensure a smooth experience.

The ideal candidate will have strong written and verbal communication, customer service experience in travel or related fields, and the ability to work independently in a remote environment while learning new systems and booking