Remote Travel Concierge - Personal Planning & Support

Almaaventurera; Santiago; Remote; CLP 10,044,000 - 14,508,000; Full time

Benefits offered by this job

Fully remote

Travel discounts

Professional development

Community culture

Job summary

Alma Aventurera is seeking a Remote Travel Consultant to support clients from idea to return home, delivering seamless, memorable experiences. You will handle bookings, provide expert destination insights, and resolve issues with empathy. Fully remote role with flexible schedule, exclusive travel perks, and ongoing professional development.

Join a team that values trust, heart, and a service mindset as we help travelers plan unforgettable journeys nationwide.

Qualifications

• Excellent written and verbal communication across channels.
• Experience in customer service, ideally travel or hospitality.
• Detail-oriented with strong organizational skills.
• Able to learn new booking systems quickly.
• Passion for travel and helping others plan trips.

Responsibilities

• Engage with client inquiries across email, phone, and messaging with timely communication.
• Support travelers with bookings, updates, modifications, cancellations, and special requests.
• Provide up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and collect feedback post-travel.
• Resolve concerns with empathy and efficiency to ensure client satisfaction.
• Fully remote flexibility — work from anywhere with a flexible schedule.
• Exclusive travel perks and access to industry discounts.
• Professional development through ongoing training and mentorship.
• Community culture where travel is passion.

Skills

Communication

Customer service

Attention to detail

Organization

Tech savvy

Travel passion

Job description

Alma Aventurera is seeking a Remote Travel Consultant to support clients from idea to return home, delivering seamless, memorable experiences. You will handle bookings, provide expert destination insights, and resolve issues with empathy. Fully remote role with flexible schedule, exclusive travel perks, and ongoing professional development.

Join a team that values trust, heart, and a service mindset as we help travelers plan unforgettable journeys nationwide.