Remote Travel Support Specialist

Almaaventurera; Valparaíso; Remote; CLP 12,000,000 - 18,000,000; Full time

Job summary

Almaaventurera in Chile seeks a Remote Travel Customer Representative to support travelers before, during, and after their trips. In this 100% work-from-home role, you will assist clients with travel questions, provide trip support, and ensure a smooth, stress-free experience from start to finish.

This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry.

Qualifications

• Excellent written and verbal communication required.
• Experience in customer service or support roles preferred.
• Strong organizational skills and attention to detail.
• Self-motivated and able to work independently from home.
• Willingness to learn new systems and tools.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms
• Answer travel-related inquiries in a clear, professional, and friendly manner
• Support itinerary updates, cancellations, changes, and special requests
• Provide guidance on destinations, travel requirements, and agency procedures
• Monitor upcoming trips and proactively communicate with clients when needed
• Resolve issues efficiently while maintaining a positive customer experience

Job description

Almaaventurera in Chile seeks a Remote Travel Customer Representative to support travelers before, during, and after their trips. In this 100% work-from-home role, you will assist clients with travel questions, provide trip support, and ensure a smooth, stress-free experience from start to finish.

This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry.