Remote Travel Support Specialist

Almaaventurera; Santiago; Remote; CLP 35,514,000 - 54,206,000; Full time

Job summary

Almaaventurera is seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. In this 100% work-from-home role, you will assist clients with travel-related questions and ensure a smooth, stress-free experience from start to finish.

Ideal candidates are highly organized, have strong written and verbal communication, and enjoy helping others travel with confidence.

Qualifications

• Strong written and verbal communication skills.
• Customer service experience (travel, hospitality, call center, or support roles preferred).
• Highly organized, dependable, and detail-oriented.
• Comfortable working independently in a remote environment.
• Able to learn new systems, tools, and processes quickly.
• Passionate about travel and helping others travel with confidence.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms
• Answer travel-related inquiries in a clear, professional, and friendly manner
• Support itinerary updates, cancellations, changes, and special requests
• Provide guidance on destinations, travel requirements, and agency procedures
• Monitor upcoming trips and proactively communicate with clients when needed
• Resolve issues efficiently while maintaining a positive customer experience

Skills

Strong written and verbal com

Customer service experience

Highly organized

Detail-oriented

Remote-friendly

Job description

Almaaventurera is seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. In this 100% work-from-home role, you will assist clients with travel-related questions and ensure a smooth, stress-free experience from start to finish.

Ideal candidates are highly organized, have strong written and verbal communication, and enjoy helping others travel with confidence.