Remote Travel Support Specialist

Almaaventurera; Concepcion; A distancia; CLP 14.000.000 - 18.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote position

Comprehensive training

Growth opportunities within a travel‑f

Access to travel-related perks and "行业

Remote team environment

Descripción de la vacante

Almaaventurera is hiring a Remote Client Support Representative – Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience.

This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.

Formación

• Strong written and verbal communication skills.
• Customer service experience (travel, hospitality, or support roles preferred).
• Highly organized, dependable, and detail-oriented.

Responsabilidades

• Support clients remotely via email, phone, and messaging platforms
• Respond to travel-related inquiries in a timely, professional manner
• Assist with itinerary changes, cancellations, updates, and special requests
• Provide clear information on destinations, travel requirements, and agency processes
• Monitor upcoming trips and proactively communicate with clients as needed
• Resolve issues efficiently while maintaining a high level of customer satisfaction

Conocimientos

Communication skills

Customer service

Organizational skills

Descripción del empleo

Almaaventurera is hiring a Remote Client Support Representative – Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience.

This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.