Remote Travel Support Specialist

Almaaventurera; La Serena; À distance; CLP 11 160 000 - 15 624 000; Plein temps

Avantages offerts par ce poste

Fully remote position

Comprehensive training

Growth opportunities

Travel-related discounts

Supportive remote team

Résumé du poste

Almaaventurera in Chile seeks a Remote Client Support Representative – Travel to assist clients throughout their travel journey. In this fully remote role, you serve as a key contact for travelers, providing support before, during, and after trips to ensure a smooth and positive experience.

The ideal candidate offers strong customer service, is highly organized, detail-oriented, and capable of learning new booking systems quickly.

Qualifications

• Customer service experience in travel, hospitality, or support roles.
• Excellent written and verbal communication.
• Highly organized, dependable and detail-oriented.
• Able to work independently in a fully remote role.
• Fast learner with new systems and booking platforms.

Responsabilités

• Assist clients via email, phone, and messaging.
• Provide travel information, updates, and itineraries.
• Support itinerary changes, cancellations, and special requests.
• Monitor trips and proactively communicate with clients.
• Maintain high customer satisfaction with professional assistance.

Connaissances

Communication skills

Customer service

Attention to detail

Independent work

Learning new systems

Outils

Booking platforms

CRM systems

Description du poste

Almaaventurera in Chile seeks a Remote Client Support Representative – Travel to assist clients throughout their travel journey. In this fully remote role, you serve as a key contact for travelers, providing support before, during, and after trips to ensure a smooth and positive experience.

The ideal candidate offers strong customer service, is highly organized, detail-oriented, and capable of learning new booking systems quickly.