Remote Travel Concierge – Craft Memorable Journeys

Almaaventurera

Valparaíso

Remote

CLP 33,645,000 - 56,075,000

Full time

14 days+

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Benefits offered by this job

Fully remote

Travel perks

Professional development

Supportive culture

Job summary

Alma Aventurera is seeking a Remote Travel Consultant to support clients from initial trip ideas through safe return home. You will handle bookings, provide destination insights, and ensure a seamless travel experience.

We value professionalism, care, and a strong service mindset. Enjoy fully remote work, exclusive travel perks, and ongoing training in a collaborative culture that celebrates travel and meaningful memories.

Qualifications

Strong written and verbal communication skills.
Experience in customer service—ideally in travel, tourism, or hospitality.
High attention to detail with strong organizational skills.
Tech-savvy and quick to adapt to new systems and booking tools.
A genuine love for travel and helping others design unforgettable journeys.

Responsibilities

Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
Support travelers with booking updates, modifications, cancellations, and special requests.
Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
Follow up to confirm trip details and gather feedback post-travel.
Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.