Customer Services (FIA)

DSV Road GmbH; Santiago; Presencial; CLP 12.000.000 - 24.000.000; Jornada completa

Descripción de la vacante

DSV Road GmbH in Chile is seeking a proactive assistant to support the commercial area and ensure clear, timely communications with customers and DSV offices or agents. The role involves coordinating freight shipments until arrival and keeping the operating system CW1 updated with costs and income.

You will also maintain organized files according to established standards. The position requires diligence in data handling and adherence to internal processes, contributing to efficient commercial

Responsabilidades

• Assist the commercial area as required.
• Ensure effective and timely management of communications with customers and with DSV offices or any of its agents.
• Maintain coordination of freight shipments until confirmation of arrival.
• Maintain updated information in the corresponding system at all times.
• Keep control of the files, as of the offers accepted for the coordination, including its costs and income in the Operating System (CW1), making sure to give opening to the files within the established standards and under strict discipline of the weather.

Descripción del empleo

Assist the commercial area as required. Ensure effective and timely management of
communications with customers and with DSV offices or any of its agents.
Maintain coordination of freight shipments until confirmation of arrival,
maintaining updated information in the corresponding system at all times, as well
same keep control of the files, as of the offers accepted for the coordination,
including its costs and income in the Operating System (today CW1), making sure to give
opening to the files within the established standards and under strict discipline of the
weather.