Order Execution Analyst PCV

FLSmidth; Santiago; Presencial; CLP 12.000.000 - 18.000.000; Jornada completa

Descripción de la vacante

FLSmidth is seeking an Order Execution Analyst in Chile to bridge commercial teams, supply chain operations, and global customers, overseeing the full lifecycle of orders and ensuring accurate technical and financial details for on-time delivery and an excellent customer experience.

The role involves coordinating with ERP systems, validating pricing and lead times, and driving process improvements while ensuring compliance with policies and regulatory requirements.

Responsabilidades

• Manage end-to-end customer orders in ERP and ensure on-time delivery.
• Verify trading conditions, prices, lead times and technical configurations.
• Coordinate with supply chain, purchasing and logistics to ensure availability.
• Validate compliance with commercial and financial policies and assist billing.
• Generate performance reports and identify order execution improvements.

Descripción del empleo

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge. It’s a big responsibility, and we have committed to do it. We have launched our ambition, MissionZero – enabling our customers to move towards zero emissions in mining and cement. We need your skills, curiosity and drive for change to fulfill our goal. Together, we enable our customers to produce the materials needed for a better future.

About the Role

As an Order Execution Analyst at FLSmidth, you will play a pivotal role in bridging the gap between our commercial teams, supply chain operations, and global customers. You will be responsible for managing the end-to-end lifecycle of customer orders, ensuring technical and financial accuracy, and driving operational excellence to guarantee on-time delivery and an exceptional customer experience.

Key Responsibilities

1. Commercial Management and Customer Service. Receive and manage customer requests (RFQs, inquiries, orders). Prepare and send quotes in a timely manner. Maintain direct communication with customers to follow up on orders and resolve doubts. Ensure a consistent and high-quality customer experience.
2. Order Handling. Enter, validate and manage orders in the ERP. Verify trading conditions, prices, lead times and technical configurations. Ensure the correct creation and maintenance of orders throughout their life cycle. Manage modifications, cancellations or adjustments of orders.
3. Operational Coordination. Coordinate with supply chain, purchasing and logistics to ensure availability and dispatch of products. Actively monitor orders in process (production, supply, transportation). Identify risks in execution and propose corrective actions. Ensure compliance with committed dates.
4. Control and Compliance. Validate compliance with commercial and financial policies. Ensure correct documentation and traceability of orders. Support in billing processes and resolution of discrepancies. Comply with applicable internal and external regulations.
5. Information Management and Continuous Improvement. Keep the status of orders in systems updated. Generate monitoring and performance reports (DIFOT, OTS, response times). Identify opportunities for improvement in order execution processes. Contribute to efficiency and automation initiatives.

Employment Requirements & Conditions

• Visa Status: Applicants must hold a valid, active work visa for the local country of employment. FLSmidth is unable to sponsor or accept applications without valid work authorization.
• Pre‑employment Screening: Final candidates will be required to successfully pass a mandatory medical evaluation, as well as drug and alcohol testing prior to employment.
• Recruitment Channel: Communication with candidates will be conducted exclusively via email and telephone.
• Agency Policy: Unsolicited resumes, references, or profiles from external recruitment agencies will not be accepted.

Our Commitment to Diversity & Equal Opportunity

FLSmidth is the leading supplier of engineering, equipment, and service solutions to customers in the global mining industry. For more information about our mission and culture, visit FLSmidth.com/careers. As an equal opportunity employer, FLSmidth embraces diversity and equality, promoting an inclusive environment. We encourage candidates from all backgrounds and perspectives to apply—the more diverse our employees, the stronger our team. We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.

FLS is a leading, full flowsheet minerals processing supplier to the global mining industry. We deliver proven technologies and services across the lifecycle of operations, and have set targets of providing solutions for zero‑emissions mining by 2030 with our MissionZero programme.