CPFR / Sales Operations Analyst

Clorox Company; Santiago; Hybrid; CLP 29,441,000 - 41,217,000; Full time

Benefits offered by this job

Competitive compensation

Health benefits

Flexible work environment

Learning and growth opportunities

Half-day Fridays

Job summary

Clorox Chile is seeking a CPFR / Sales Operations Analyst to join our Commercial team. You will help plan, monitor, and execute for key accounts while tying customer demand to commercial strategy and supply execution.

You will work with Sales, Supply Chain, Demand Planning, and Trade Marketing in a dynamic FMCG environment, focusing on replenishment and in‑stock optimization across retail partners.

Qualifications

• 1+ year in CPFR, Sales Ops, Demand Planning or related roles (FMCG preferred).
• Experience with retail customers and Sales teams.
• Experience with major modern trade customers (Walmart, Cencosud, SMU, Tottus) is valued.
• Strong knowledge of Sell-In/Sell-Out, inventory, forecasting and replenishment.

Responsibilities

• Monitor Sell-In, Sell-Out, inventory, forecasts, and customer purchases to align replenishment with portfolio demand and sales objectives.
• Identify purchasing gaps, risks, and opportunities; translate data into actionable recommendations.
• Support forecasting and demand planning, linking replenishment with promotions, launches, seasonality, and commercial plans.
• Monitor KPIs: Forecast Accuracy/Bias, In-Stock, DOH, OTIF, stockouts, and service levels.
• Collaborate with KAMs, customers, Supply Chain, Demand Planning, and Trade Marketing to align priorities with execution.
• Assist administrative processes for assigned accounts ensuring timely execution.

Skills

CPFR

Sales analytics

Forecasting

Inventory management

Excel (advanced)

English proficiency (intermediate)

Education

University degree in Commercial Engineering/Industrial Civil Engineering/Supply Chain

Tools

Power BI

Retailer platforms

Job description

Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace

Your role at Clorox:

At Clorox Chile, we’re looking for a CPFR / Sales Operations Analyst to join our Commercial team and contribute to excellence in the planning, monitoring, and execution of our key customer accounts.

This is a great opportunity for a professional who enjoys combining commercial thinking, data analysis, customer collaboration, and demand planning. In this role, you will help connect customer demand, commercial strategy, and supply execution, ensuring product availability while identifying opportunities to support sustainable sales growth.

You’ll gain exposure to key customers in the retail market and collaborate closely with Sales, Supply Chain, Demand Planning, and Trade Marketing, in a dynamic FMCG environment

In this role, you will:

• Monitor Sell-In, Sell-Out, inventory, forecasts, and customer purchases, ensuring replenishment is aligned with portfolio demand and sales objectives.
• Identify purchasing gaps, risks, and opportunities, translating data into actionable recommendations.
• Support forecasting and demand planning, connecting replenishment needs with promotions, launches, seasonality, and commercial plans.
• Monitor key indicators such as Forecast Accuracy/Bias, In-Stock, DOH, OTIF, out-of-stocks, and service levels.
• Follow up on commercial agreements, promotions, assortment, and execution for assigned accounts.
• Work closely with KAMs, customers, Supply Chain, Demand Planning, and Trade Marketing, connecting commercial priorities with operational execution.
• Support administrative processes related to assigned accounts, ensuring accurate and timely execution

What we look for:

• At least 1 year of experience in CPFR, Sales Operations, Demand Planning, or related roles, preferably within FMCG/consumer goods companies.
• Experience working with retail customers and Commercial/Sales teams.
• Experience with major modern trade customers such as Walmart, Cencosud, SMU, and Tottus is highly valued.
• Strong knowledge of Sell-In, Sell-Out, inventory management, forecasting, replenishment, and product availability.
• Strong analytical skills and the ability to translate data into clear, actionable business recommendations.
• Commercial and sales mindset, with the ability to identify business opportunities and anticipate potential risks.
• Proactive, collaborative, and customer-oriented approach.
• Advanced Excel skills. Experience with retailer platforms, Power BI and/or other analytical tools is a plus.
• Intermediate English proficiency.
• University degree in Commercial Engineering, Industrial Civil Engineering, Supply Chain, or related fields.

Workplace type:

Hybrid - 3 days in the office, 2 days working from home

Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.

Benefits we offer to help you be well and thrive:

• Competitive compensation
• Generous 401(k) program in the US and similar programs in international
• Health benefits and programs that support both your physical and mental well-being
• Flexible work environment, depending on your role
• Meaningful opportunities to keep learning and growing
• Half-day Fridays, depending on your location