Change Management Lead - Digital Transformation & ERP LATAM

PUMA; Chile; Presencial; BRL 120.000 - 180.000; Jornada completa

Descripción de la vacante

PUMA is seeking a Senior Change Manager to lead organizational change initiatives across LATAM, spanning Digital & Technology, ERP, and business transformation programs. You will drive adoption, stakeholder engagement, training, and readiness activities to maximize value realization of project investments.

You'll develop change strategies, assess impacts across functions and countries, define KPIs, and prepare executive-level reports on readiness and adoption for leadership.

Formación

• 5+ years of experience in Change Management, Organizational Development, Digital Transformation, or Project Management.
• Advanced English
• Experience supporting digital implementations, technology projects, or similar projects
• Experience in multinational or regional LATAM
• Knowledge of Change Management methodologies (Prosci, ADKAR, Kotter, Lean Change Management).
• Business process analysis and organizational design understanding.
• Data-driven adoption and readiness measurement.

Responsabilidades

• Develop and execute comprehensive change strategies that enable employees and business functions to successfully transition to new processes, technologies, and ways of working.
• Assess organizational change impacts across functions, countries, and business units.
• Identify change risks, potential resistance and define mitigation actions to support successful adoption.
• Analyze business process, organizational, system, and role impacts.
• Establish change readiness and adoption metrics to measure program success.
• Identify, assess, and manage key stakeholders across all organizational levels.
• Develop and execute communication plans for transformation initiatives, coordinating campaigns using multiple channels.
• Ensure end-user preparedness prior to go-live.
• Define change management KPIs and dashboards.
• Prepare executive-level reports on change readiness, adoption, and stakeholder.

Conocimientos

Experience in Change Management

Advanced English

Digital implementations

LATAM experience

Change Mgmt methodologies

Business process analysis

Data-driven adoption

Descripción del empleo

PUMA is seeking a Senior Change Manager to lead organizational change initiatives across LATAM, spanning Digital & Technology, ERP, and business transformation programs. You will drive adoption, stakeholder engagement, training, and readiness activities to maximize value realization of project investments.

You'll develop change strategies, assess impacts across functions and countries, define KPIs, and prepare executive-level reports on readiness and adoption for leadership.