Lead Change Manager — Digital & ERP Transformation (LATAM)

FashionUnited CL; Santiago; Híbrido; CLP 67.437.000 - 105.973.000; Jornada completa

Descripción de la vacante

PUMA is seeking a Change Management leader to drive transformation across LATAM, coordinating cross-country programs focused on Digital & Technology and ERP implementations. You will build adoption strategies, engage stakeholders, and guide organizational readiness to realize project value.

Candidates should have 5+ years in change management or related fields, with strong English skills and experience in multinational LATAM contexts.

Formación

• 5+ years of experience in Change Management, Organizational Development, Digital Transformation, or Project Management.
• Advanced English proficiency.
• Experience supporting digital implementations or technology projects.
• Experience in multinational or regional LATAM contexts.
• Knowledge of Change Management methodologies (Prosci, ADKAR, Kotter, Lean Change Management).

Responsabilidades

• Lead organizational change initiatives across LATAM for Digital & Technology, ERP, and business transformation programs.
• Ensure user adoption, stakeholder engagement, communication, training, and business readiness.
• Define change strategies and governance to minimize resistance and maximize value realization.
• Assess impacts across functions, countries, and business units; identify risks and mitigation actions.
• Develop readiness metrics and dashboards; prepare executive-level reports.
• Coordinate and manage stakeholder communications and end-user preparation prior to go-live.

Conocimientos

Change management

Program management

Stakeholder engagement

English proficiency

Digital transformation

ERP knowledge

Herramientas

SAP

Descripción del empleo

PUMA is seeking a Change Management leader to drive transformation across LATAM, coordinating cross-country programs focused on Digital & Technology and ERP implementations. You will build adoption strategies, engage stakeholders, and guide organizational readiness to realize project value.

Candidates should have 5+ years in change management or related fields, with strong English skills and experience in multinational LATAM contexts.