Lead Change Manager — Digital & ERP Transformation (LATAM)

FashionUnited CL

Santiago

Hybride

CLP 67 437 000 - 105 973 000

Plein temps

14 jours+

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Résumé du poste

PUMA is seeking a Change Management leader to drive transformation across LATAM, coordinating cross-country programs focused on Digital & Technology and ERP implementations. You will build adoption strategies, engage stakeholders, and guide organizational readiness to realize project value.

Candidates should have 5+ years in change management or related fields, with strong English skills and experience in multinational LATAM contexts.

Qualifications

5+ years of experience in Change Management, Organizational Development, Digital Transformation, or Project Management.
Advanced English proficiency.
Experience supporting digital implementations or technology projects.
Experience in multinational or regional LATAM contexts.
Knowledge of Change Management methodologies (Prosci, ADKAR, Kotter, Lean Change Management).

Responsabilités

Lead organizational change initiatives across LATAM for Digital & Technology, ERP, and business transformation programs.
Ensure user adoption, stakeholder engagement, communication, training, and business readiness.
Define change strategies and governance to minimize resistance and maximize value realization.
Assess impacts across functions, countries, and business units; identify risks and mitigation actions.
Develop readiness metrics and dashboards; prepare executive-level reports.
Coordinate and manage stakeholder communications and end-user preparation prior to go-live.