Change Management Lead: Digital & ERP (LATAM)

PUMA Group; Santiago; Presencial; CLP 66.922.000 - 86.042.000; Jornada completa

Descripción de la vacante

PUMA Group is seeking a senior Change Manager to drive organizational transformation across LATAM. You will lead change initiatives, engage stakeholders, and ensure successful adoption of new processes and technologies.

The role requires 5+ years in Change Management or related fields, advanced English, and experience with digital implementations in multinational settings. Collaboration with regional teams and a focus on measurable adoption outcomes are essential.

Formación

• 5+ years of experience in Change Management, Organizational Development, Digital Transformation, or Project Management.
• Advanced English proficiency is required.
• Experience supporting digital implementations or technology projects in multinational LATAM contexts.

Responsabilidades

• Develop and execute change strategies enabling transitions to new processes and technologies.
• Assess change impacts across functions, countries, and business units.
• Identify risks and define mitigation actions for adoption success.
• Analyze business processes, organization, systems, and roles for change readiness.
• Establish change readiness and adoption metrics, KPIs, and dashboards.
• Manage key stakeholders across all organizational levels.
• Develop and execute communication plans across multiple channels.
• Ensure end-user readiness prior to go-live.
• Prepare executive-level reports on change readiness, adoption, and stakeholder status.

Conocimientos

Change management

Organizational development

Digital transformation

Project management

Advanced English

LATAM experience

Educación

Prosci certification

ADKAR certification

PMP certification

Herramientas

SAP ERP

Descripción del empleo

PUMA Group is seeking a senior Change Manager to drive organizational transformation across LATAM. You will lead change initiatives, engage stakeholders, and ensure successful adoption of new processes and technologies.

The role requires 5+ years in Change Management or related fields, advanced English, and experience with digital implementations in multinational settings. Collaboration with regional teams and a focus on measurable adoption outcomes are essential.