Remote Enterprise API Implementation Lead - Equity

Jobgether; Schweiz; Teletrabalho; CHF 120 000 - 160 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive remuneration

Equity participation

Health & wellness

Remote work flexibility

Generous leave

Duvet days

Mental health days

International exposure

Professional development

Resumo da oferta

Jobgether is seeking a Technical Implementation Lead based in Switzerland to drive enterprise integrations for a global shipping and eCommerce platform. You will own the implementation lifecycle from discovery and design to go-live and handover, acting as the technical expert across APIs, data mapping, and integration patterns.

You will collaborate with sales, product, and customer success teams to define scope, prepare SoWs, and ensure on-time delivery with clear pricing and expectations.

Qualificações

• 5+ years in technical implementation, solutions architecture, or a comparable customer-facing role within enterprise SaaS.
• Expert, hands-on knowledge of REST APIs, webhooks, and integration patterns.
• Strong understanding of authentication mechanisms, including OAuth 2.0, SSO, and API keys.
• Proficiency with JSON, data mapping, and SQL, plus testing with Postman or Insomnia.
• Structured troubleshooting: HTTP status codes, rate limits, error handling, retries, and logs.
• Familiarity with integrations between ecommerce platforms, ERP, OMS, WMS, and shipping services.
• Experience defining scope, preparing SoWs, and managing multiple projects with clear boundaries on scope and pricing.
• Strong stakeholder management, plus ability to explain complex tech to non-technical audiences.
• Excellent technical writing and communication in English.
• Ability to use AI tools productively and review outputs for accuracy.

Responsabilidades

• Lead technical discovery sessions with Enterprise Sales to map customer systems (eCommerce, ERP, OMS, WMS).
• Assess requirements and constraints to choose the best integration approach.
• Own solution architecture and design for APIs, webhooks, and data mapping.
• Present clear recommendations and guide customers to approved solutions.
• Define and approve SoWs with deliverables, go-live dates, and forecast volumes.
• Resolve technical questions using Postman/Insomnia and reproduce issues from logs.
• Lead kick-off meetings with customer engineering teams and stakeholders.
• Collaborate with Solutions Developers to align scope and verify SoWs.
• Manage multiple implementations with milestones, risks, and change requests.
• Oversee handovers to Customer Success with complete technical docs.
• Govern custom integrations and document costs and production deployments.
• Turn recurring questions into reusable docs and guidance.
• Identify product limitations and communicate improvements to Product/Engineering.
• Use AI tools wisely and ensure outputs are accurate and actionable.
• Maintain organization, scope, and delivery milestones across projects.

Conhecimentos

REST APIs

Webhooks

OAuth 2.0

SSO

JSON

SQL

API testing

Technical writing

Stakeholder management

English communication

Ferramentas

Postman

Insomnia

Python

JavaScript

Celigo

Zapier

Descrição da oferta de emprego

Jobgether is seeking a Technical Implementation Lead based in Switzerland to drive enterprise integrations for a global shipping and eCommerce platform. You will own the implementation lifecycle from discovery and design to go-live and handover, acting as the technical expert across APIs, data mapping, and integration patterns.

You will collaborate with sales, product, and customer success teams to define scope, prepare SoWs, and ensure on-time delivery with clear pricing and expectations.