Remote API & E-commerce Integration Specialist
Jobgether
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Benefits offered by this job
Job summary
Jobgether in Switzerland is seeking a Technical Integration Specialist to help e-commerce customers connect their websites and mobile apps to our AI-powered search and product discovery platform. You will combine API expertise, troubleshooting, and customer support to guide successful integrations and optimize catalog configurations.
Working with Customer Success and cross-functional teams, you will document workflows, improve onboarding, and contribute to technical documentation.
Qualifications
- Understanding REST-based web services and APIs.
- Excellent communication and interpersonal skills.
- Strong problem-solving and proactive issue resolution.
- Customer-focused mindset and responsive support.
- Familiarity with JSON/CSV and indexing concepts.
- Experience with debugging tools and API clients.
Responsibilities
- Guide onboarding and integration for e-commerce customers.
- Provide API and library guidance for REST integrations.
- Investigate and resolve integration issues with CS teams.
- Configure product catalog and index settings for search quality.
- Serve as technical contact and explain complex concepts clearly.
- Document interactions, recurring issues, and resolutions.
- Improve onboarding and support workflows.
- Collaborate cross-functionally to resolve complex questions.
Skills
Tools
Job description
Jobgether in Switzerland is seeking a Technical Integration Specialist to help e-commerce customers connect their websites and mobile apps to our AI-powered search and product discovery platform. You will combine API expertise, troubleshooting, and customer support to guide successful integrations and optimize catalog configurations.
Working with Customer Success and cross-functional teams, you will document workflows, improve onboarding, and contribute to technical documentation.
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